Q: How do I make an order?
A: Just look through our collection, pick out the items you like, choose your size, and click "Add to Cart." When you're ready, go to the checkout page and finish your purchase safely with PayPal or your credit card.
Q: Is it possible to change or cancel my order after I've placed it?
A: We process orders quickly, so please email us at contact@futureub.shop within a few hours of placing your order. If your order hasn't shipped yet, we can change it or cancel it.
Shipping
Q: Do you ship for free?
A: Yes! No matter how much you buy, we will ship your order for free.
Q: How long does it take to get there?
A: After processing, delivery usually takes 7 to 15 business days. When your order ships, you will get an email with a tracking number.
Q: Do you send things to other countries?
A: We currently ship to all of the United States and some other countries.
💳 Payments
Q: What kinds of payments do you take?
A: We take PayPal and major credit cards like Visa, MasterCard, and American Express.
Q: Is it safe to pay online?
A: Yes. All payments go through safe, encrypted gateways. Your payment information is never saved or shared.
🔁 Returns and refunds
Q: What is your policy on returns?
A: You can send back your items within 90 days of getting them as long as they are unused, unworn, and in their original packaging.
Q: How do I begin a return?
A: To return something, please email our support team at contact@futureub.shop with your order number and the reason for the return. We'll give you the steps to return it.
Q: When will I get my money back?
A: Refunds are processed back to your original payment method within 7 business days of receiving and inspecting your return.
👕 Things
Q: How do I pick the right size?
A: Before you order, make sure to check the size guide on each product page to get the right measurements.
Q: Why does the color look a little different from what I saw online?
A: We try our best to show the right colors for our products, but the colors may not always be the same because of lighting or monitor settings.
💬 Help for customers
Q: How can I get in touch with you?
A: You can email us at contact@futureub.shop or call us at +1 308 785 6083 at any time. We're always happy to help!
📦 Tracking Your Order
Q: How can I keep an eye on my order?
A: You will get an email with a tracking number after your order has been shipped. You can use it to keep track of your package until it gets to you.
💡 More Questions
Did you not find what you were looking for?
Please email us at contact@futureub.shop, and we will get back to you as soon as we can.